ACCEPTANCE OF WORK

All work is carried out by DCO Branding Agency on the understanding that the client has agreed to DCO's Policies & Conditions.

 

The customer also agrees to allow DCO Branding Agency to place websites and other designs, along with a link to the client’s site on DCO Branding Agency's own website for demonstration purposes and to use any designs in its own publicity.

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REVISIONS

Standard design projects include two rounds of revisions. An additional revision fee of $30 per will be accessed onto a quote for additional revisions and or changes and additions.

 

TURNAROUND

Standard design projects are completed with a 2-3 day turnaround. Rush fees are applicable for design work that require immediate attention or a shorter turnaround time frame.

 

PRICING

Prices may vary due to content production. DCO accepts alternative forms of payment equal or more than the value of the quoted project if a client is unable to pay.

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SECURITY DEPOSIT

All accepted projects require a 50% non-refundable security deposit prior to the start of the project.

 

Once the invoice is paid, the project begins and DCO will send a proof of the artwork once completed. Once the final design is approved by the client for finalizing, payment of the remaining balance is required to receive the finished product.

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MEETINGS

All confirmed meetings are subject to a ten-minute wait policy. DCO will wait at least ten minutes before leaving a confirmed meeting. DCO will eMail to follow-up and reschedule the confirmed meeting. Online conference calls &  in-person meetings are recognized as meetings subject to the DCO Meeting policy.  

 

A missed rescheduled meeting will not be rescheduled by DCO & DCO forfeits responsibility for rescheduling additional meetings. 
 

DESIGN CREDITS

The customer agrees to allows DCO to place a credit on printed material exhibition displays, advertisements, and/or a link to DCO Branding Agency's own website on the customer’s website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page.